Veterans Welfare Group
Proud to support Active Service Members, Veterans & Their Families
Veteran-led support for active military personnel, veterans, and their families, offering effective guidance and support through lived experience, particularly for those navigating the medical discharge process and transitioning to civilian life.
Our members have the skills and expertise in providing financial, legal, resettlement, educational and rehabilitation support whilst understanding the complexities of various types of injury and how this affects everyday life.
Our dedicated in-house support team are here to listen to your concerns and ensure that we can help you every step of the way.
Have Questions About The Medical Discharge Process?
Advice
Lived Experience
Guidance
Register Below For Our FREE Sessions
Regain control from tinnitus and sound sensitivity. Access live recordings of our popular Sound Off Sessions, led by veterans and experts. These supportive sessions offer practical tools and strategies to help you manage tinnitus with confidence.
How We Can Help
Veterans’ Welfare Group provides lifelong support all year round to serving and ex-serving personnel.
Select one of our services to see how we can help you today.
Financial & Welfare
We understand the financial impact on individuals and their families following injuries and that this can add stress and worry. Our team can help by reviewing your circumstances and looking into any additional support and guidance.
Medical Discharge Process
Have any questions about the Medical Discharge Process? With lived experience within our team, we can provide support and guidance every step of the way.
Legal Advice & AFCS
Injuries from accidents, negligence, or criminal acts may be eligible for compensation. Our trusted legal partners can advise on claims or support you through the AFCS.
Resettlement & Employment
Our partnership with Forces Transition Group helps you to transition from military service to a rewarding civilian career using the skills you’ve learned in the forces.
Rehabilitation
Through veteran-led services, we can support you with continued rehabilitation, including help with tinnitus, physical injuries, and overall wellbeing. Our team will connect you with the right resources or treatment to improve your lifestyle and career opportunities after service.
Wellbeing
Our specialists support veterans facing a range of challenges and complex mental health issues stemming from their military service. Our veteran team members have walked the same path and provide “shoulder-to-shoulder” support.
Lived Experiences
Veterans Welfare Group provides lifelong, year-round support to serving and ex-serving personnel.
See how through lived experience, our team can help you today.
Dean Phillips
Veterans Welfare Lead
After undergoing the medical discharge process from the armed forces following over 22 years of service, Dean was left with many concerns as he entered a very unfamiliar stage of his life.
Dean now uses his experience to support Service Leavers and Veterans with transitioning from the armed forces to Civilian life.
Dean’s Story
Mr Richard Williams
Chief Medical Officer
After going through his own transition, he saw first-hand the challenges veterans face—especially around ongoing medical care and practical advice. Now, he’s using that insight to support others in his role with us.
If you’ve suffered from an injury that was directly caused by your service in any of the branches of the Armed Forces, including types of injuries such as hearing loss, we’re here to guide you through each step of the process
Rich's Service Gallery
Cassidy Little
Ambassador
Former Lance Corporal Cassidy Little has experienced the camaraderie, the struggles, and the disorientation that military personnel feel after they leave the Armed Forces. He knows the battles don’t end when service does.
For Cassidy, supporting fellow veterans is rooted in empathy, purpose, and genuine connection. It’s about walking “shoulder to shoulder” with them, not just offering advice from a distance.
Cass’ Gallery
Georgina Davies
Rehabilitation & Partnerships
Georgina has extensive experience in orthopaedic, musculoskeletal, and amputee rehabilitation services. She is committed to ensuring that veterans receive expert clinical advice and personalised care through the Rehabilitation Pathway.
Drawing on her clinical expertise, Georgina connects active members, service leavers, and veterans with specialist rehabilitation providers within our network including corporate partners Remedy Health Care and Tinnitus UK who understand their unique needs.
Meet Our Team
Contact Us
Get In Touch
Write us a message, or call us, and an advisor or one of our veterans will be in touch.
0330 056 0174
enquiries@veteranswelfaregroup.co.uk
Service Directory
Latest News And Articles
Tinnitus Awareness Week
Tinnitus Awareness Week 2026 focusses on a hugely important theme for those with tinnitus – live music and tinnitus. Whilst service leavers and civilians may have developed the condition for different reasons, music and the enjoyment of sound play an important part in the lives of all those living with tinnitus. Throughout the week, a range of activities will explore hearing wellness for musicians, music lovers and those managing tinnitus. This year, the programme shows that with the right management, enjoyment of sound, music and culture can – and does – continue alongside tinnitus.
The Matrix Agreement- Extending the Hearing Loss Claims Deadline
Veterans and serving personnel will have an extra six months to bring hearing-loss claims under a High Court-approved settlement scheme, after the Ministry of Defence agreed to extend the deadline to 31 July 2026. The extension, which still requires High Court ratification, follows a trial involving a small number of sample claims intended to provide guidance for thousands of others. During the proceedings, the MOD’s lawyer told the court that the potential overall cost of military noise-induced hearing-loss claims could reach £50bn.
When Hearing Support Means Being Heard Again: Mr Kane’s Story
When anyone goes through hearing loss, they don’t always arrive suddenly. For many veterans, it settles in quietly, shaped by years of service, exposure, and environments where focus, duty, and survival mattered more than long-term health. For Mr Dominic Kane, hearing loss became part of his life after his time in the Army. Exposure to live firing during service left a lasting impact on how he used to hear.
